How can I fix the ‘Unable to synchronize USB communication’ error I received when opening the Trigno Control Utility or EMGworks Acquisition?

Solution

1. Close all Delsys programs.
2. Disconnect the Trigno Base Station’s power supply.
3. Wait 5 seconds and reconnect the power supply.
4. Open the Delsys program of your choosing.

If the problem persists, please follow our firmware guide to ensure you’re running compatible versions of the Trigno software and firmware.